DDX

ResearchInterview

Margot Bloomstein - Driving Content Strategy

In EP56 we have the chance to learn from Margot Bloomstein , author of Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap (2021) and Content Strategy at Work (2012) .

Margot Bloomstein

In EP56 we have the chance to learn from [Margot Bloomstein](https://www.linkedin.com/in/mbloomstein/), author of [Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap (2021)](https://www.amazon.com/Trustworthy-Smartest-Brands-Cynicism-Bridge/dp/1989603920) and [Content Strategy at Work (2012)](https://www.amazon.com/Content-Strategy-Work-Real-world-Interactive/dp/0123919223).

She is the principal of [Appropriate, Inc.](https://appropriateinc.com/), a brand and content strategy consultancy based in Boston.

With Margot chat about the driving content design and strategy.

During the episode we explore:

  • The three-legged stool of content design.
  • How to collaborate with stakeholders in content design.
  • The upside of shared ownership to push ideas forward.
  • Synergies of digital content and product design.
  • Challenges of aligning Brand and Content Strategy
  • Choosing the channel for content is key.
  • Quality over quantity in marketing

Thanks a lot for your time and for learning Margot!

Margot Bloomstein

[Margot Bloomstein](https://www.linkedin.com/in/mbloomstein/) is the author of [Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap (2021)](https://www.amazon.com/Trustworthy-Smartest-Brands-Cynicism-Bridge/dp/1989603920) and [Content Strategy at Work (2012). ](https://www.amazon.com/Content-Strategy-Work-Real-world-Interactive/dp/0123919223)

As a speaker and strategic adviser, she has worked with marketing teams in a range of organizations over the past two decades.

The creator of [BrandSort](http://cards.appropriateinc.com/), she developed the popular message architecture-driven approach to content strategy.

Margot teaches in the content strategy graduate program at [FH Joanneum University in Graz, Austria](https://www.fh-joanneum.at/en/), and lectures around the world about brand-driven content strategy and designing for trust.

Read it. Then come argue about it.

The 2026–27 tour

Seven cities. One community.